Frequently Asked Questions

QuickAddup is a simple business management software designed for small businesses. It helps you track sales, manage inventory, record expenses, create invoices, and monitor your business performance - all in one place.

Visit app.quickaddup.com and click "Sign Up". You can register using your email or phone number. After verification, you'll set up your business profile and you're ready to go!

QuickAddup offers a 30-day Pro trial for all new accounts. After the trial, you can continue with our Starter plan (free with basic features) or upgrade to Pro for GHS 50/month to unlock advanced features like unlimited emails, multi-user access, and advanced reports.

QuickAddup works on web browsers, iOS, and Android devices. Your data syncs automatically across all devices, so you can manage your business from anywhere.

Yes! QuickAddup includes full inventory management. Add products, track stock levels, set low stock alerts, and view inventory valuation. Stock automatically updates when you make sales.

Go to the Invoices section, click "Create Invoice", select a customer, add items, and send. You can email invoices directly to customers or download them as PDF. Track payment status and send reminders easily.

Yes, with the Pro plan you can add unlimited staff members. Assign roles (Manager or Cashier) with different permission levels to control what each team member can access.

QuickAddup provides sales reports, expense tracking, profit analysis, inventory reports, and customer insights. Pro users get advanced analytics with custom date ranges and detailed breakdowns.

Yes! Pro users can export sales, expenses, products, and customer data to Excel format. This is perfect for accounting, tax filing, or external analysis.

We accept mobile money, credit/debit cards, and bank transfers through Paystack. All payments are secure and encrypted.

Yes, you can cancel your Pro subscription at any time. You'll keep access until the end of your billing period, then automatically switch to the Starter plan.

After your 30-day Pro trial, you'll automatically switch to the Starter plan. You can upgrade to Pro anytime to regain access to advanced features.

We offer a 7-day money-back guarantee for new Pro subscriptions. If you're not satisfied, contact support within 7 days for a full refund.

Absolutely. We use bank-level encryption (SSL/TLS) to protect your data in transit and at rest. Our servers are hosted on secure cloud infrastructure with regular backups.

Only you and the staff members you invite can access your business data. We never share your information with third parties without your consent.

Yes, we perform automatic daily backups of all data. Your information is safe and can be recovered in case of any issues.

Visit our Help Center for guides and tutorials. You can also email us at support@quickaddup.com or use the live chat feature in the app.

Our support team is available Monday to Friday, 9 AM to 6 PM GMT. Pro users get priority support with faster response times.

Yes! Contact our support team and we'll help you import your existing data into QuickAddup. We support CSV imports for products, customers, and other data.