1. Introduction
QuickAddup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management software.
2. Information We Collect
2.1 Information You Provide
When you create an account and use QuickAddup, you provide:
- Account Information: Email address, phone number, password, business name
- Business Data: Sales records, products, inventory, expenses, invoices, customer information
- Payment Information: Billing details (processed securely through Paystack)
- Profile Information: Business type, location, currency preferences
2.2 Information Collected Automatically
When you use QuickAddup, we automatically collect:
- Device Information: Device type, operating system, browser type
- Usage Data: Features used, pages visited, time spent in the app
- Log Data: IP address, access times, error logs
- Cookies: Session cookies for authentication and preferences
2.3 Information from Third Parties
We may receive information from:
- Payment processors (Paystack) for transaction verification
- Email service providers for delivery confirmation
- Analytics services for usage insights
3. How We Use Your Information
We use your information to:
- Provide the Service: Enable you to use QuickAddup's features
- Process Payments: Handle subscriptions and billing
- Send Communications: Account notifications, updates, support responses
- Improve the Service: Analyze usage patterns and fix bugs
- Ensure Security: Detect and prevent fraud and unauthorized access
- Comply with Laws: Meet legal and regulatory requirements
4. How We Share Your Information
4.1 We Do NOT Sell Your Data
We never sell, rent, or trade your personal information or business data to third parties for marketing purposes.
4.2 Service Providers
We share information with trusted service providers who help us operate QuickAddup:
- Cloud Hosting: MongoDB Atlas for secure data storage
- Payment Processing: Paystack for subscription payments
- Email Delivery: SendGrid for transactional emails
- SMS Services: Twilio for phone verification
These providers are contractually obligated to protect your data and use it only for specified purposes.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
4.4 Business Transfers
If QuickAddup is acquired or merged, your information may be transferred to the new entity. We will notify you of any such change.
5. Data Security
5.1 Security Measures
We implement industry-standard security measures:
- Encryption: SSL/TLS encryption for data in transit
- Secure Storage: Encrypted databases with access controls
- Authentication: Secure password hashing and session management
- Monitoring: 24/7 security monitoring and intrusion detection
- Backups: Regular automated backups for data recovery
5.2 Your Responsibility
You are responsible for:
- Keeping your password secure and confidential
- Logging out of shared devices
- Notifying us of any unauthorized access
6. Data Retention
We retain your information:
- Active Accounts: As long as your account is active
- Closed Accounts: For 90 days after account closure (for recovery)
- Legal Requirements: Longer if required by law or for dispute resolution
- Backups: Backup copies may persist for up to 30 days
7. Your Rights and Choices
7.1 Access and Update
You can access and update your information through your account settings at any time.
7.2 Data Export
Pro users can export their business data in Excel format. Contact support for a complete data export.
7.3 Account Deletion
You can delete your account at any time. This will permanently delete your data after a 90-day recovery period.
To request account deletion: Visit our Data Deletion page or email support@quickaddup.com
7.4 Marketing Communications
You can opt out of marketing emails by clicking "unsubscribe" in any marketing email. You cannot opt out of essential service communications.
7.5 Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect functionality.
8. Children's Privacy
QuickAddup is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Third-Party Links
QuickAddup may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@quickaddup.com
- Support: support@quickaddup.com
13. Data Protection Rights (GDPR)
If you are in the European Economic Area, you have additional rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain data processing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@quickaddup.com.
14. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how we use it
- Request deletion of your personal information
- Opt-out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising your privacy rights
We're here to help. Contact our privacy team at privacy@quickaddup.com